Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Personal Information: name, phone number, email address, home address, and service details provided when booking or contacting us.
• Usage Data: information on how you interact with our website, such as IP address, browser type, device type, and pages visited.
• Cookies: small files stored on your device to improve your browsing experience.

2. How We Use Your Information

We use the collected information to:

• Provide and manage our cleaning services.
• Contact you regarding bookings, confirmations, or service updates.
• Send special offers or service reminders only if you have opted in.
• Improve our website functionality and customer experience.

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your data only with:

• Service providers that support website operation, communication, analytics, or appointment management.
• Legal authorities, if disclosure is required by applicable law.

4. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, disclosure, or misuse. However, no system can be 100% secure, and we cannot guarantee absolute protection.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections or updates to your information.
• Request deletion of your personal data.
• Withdraw your consent to receive marketing communications at any time.

To exercise these rights, contact us at Deyva.steam@gmail.com.

6. Cookies

Our website uses Google Analytics 4 to understand page visits and interactions such as clicks on service, pricing, review and WhatsApp links. Google Analytics may use cookies or similar technologies. You can manage or disable cookies in your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.